We have now been successfully and safely open since June 2020 and all routine appointments have been going ahead as planned. Visiting us is safe and we have updated our already stringent cross infection controls to also now reduce as much as is humanly possible, any risk of Covid 19 in our premises.
If you have any questions or concerns about visiting us , please email us or ring the practice on 01790 755312 or on email@example.com
IMPORTANT PATIENT INFORMATION PLEASE READ IN FULL :-
*** EMAIL / MOBILE PHONE PROVISION UPDATE FOR YOUR RECORDS WITH US ***
You will be receiving a text message or email from us explaining that we NEED, from now on, ALL of our patients to update their medical history ELECTRONICALLY 48 hrs prior to any future appointment , THIS WILL INCLUDE A NEW COVID 19 RISK ASSESSMENT TOOL. This is compulsory for ALL of our patients please and will be emailed to you within 3 days of your appointment. If you have any difficulties with this form, please email the practice on firstname.lastname@example.org.
The email address to send
Your name / address / email address & tel number ( pref a mobile ) is
We totally appreciate that not all of our patients are computer or internet familiar and we would ask that anyone with problems doing so ask a family member or a friend to help them. If this is not possible please ring us on 01790 753536 and we will be happy to help.
You will receive an email from ‘Survey Creators’ within 3 days of your appointment. Please fill in both the COVID assessment & medical history update form as without these, we can not proceed with your appointment***
Preparing to come for an appointment:-
If you have not received the email with the attached forms prior to your appointment then:
After your appointment is finished :-
If you’ve got a complaint … please tell us , and we’ll do our best to sort it out .. if we don’t sort it out , tell your family and friends we didn’t .. if we get it right though , please tell them we did !
Google Reviews:- If we get it right we would ask you to add to our Google Reviews as well please .
Most importantly , we will do our utmost to provide you with the high levels of dental care you’ve always had from us , we’ll be as personal as we can , and hope to still enjoy a joke and bit of a giggle with you as always .
***IF YOU HAVE AN APPOINTMENT IN THE NEXT 48 HRS PLEASE FILL IN THE ONLINE COVID FORM AT THE END… BUT ONLY IF YOU HAVE AN APPT IN THE NEXT 48Hrs *** THANKYOU.
Team Cygnet ! xx